Terms of service for Declutter + Design Co.
Last Updated: June 11, 2025
These Terms of Service (“Agreement”) outline the conditions under which Declutter + Design Co. (“we,” “us,” or “the Organizer”) provides professional organizing and design services to the Client (“you”). By engaging with our services, you agree to these terms.
Services Provided
Declutter + Design Co. provides tailored solutions to declutter, organize, and enhance spaces within homes or businesses. Our services include:
- Home Organizing
- Office Organizing
- Digital Organizing
- Packing and Unpacking
- Decluttering
- Custom Build-Outs (Closets, Pantries, Storage Solutions)
- Interior Design and Styling
Services will be clearly defined and agreed upon prior to commencement.
Scheduling & Appointments
Consultations: Initial consultations may be complimentary or paid and are essential for assessing project scope and client needs.
Appointments: Scheduled by mutual agreement. Cancellation or rescheduling requires 48 hours’ notice. A $50 fee applies to late cancellations.
Late Arrivals: If more than 30 minutes late without notice, your appointment may be rescheduled, with the full session fee applicable.
Fees & Payment
Rates: Provided as hourly, package, or project-based fees, clearly communicated upfront.
Payments: The project will start when 50% of the payment is received. Unless otherwise agreed, the remainder is due immediately upon service completion. Acceptable methods include credit/debit cards, checks, cash, or electronic payment platforms.
Refunds: No refunds for completed services; however, concerns will be promptly addressed and rectified.
Client Responsibilities
Preparation: Ensure the workspace is safe, accessible, and hazard-free. Remove valuables or items of significant personal importance beforehand.
Decisions: You hold responsibility for all final decisions on item retention, donation, or disposal. We offer guidance and suggestions.
Privacy: Respect our confidentiality and consent practices.
Custom Build-Outs
Design Approval: Clients approve all designs, materials, and layouts in writing before work commences.
Materials & Installation: Declutter + Design Co. coordinates ordering and scheduling installation. Clients must ensure spaces are ready for construction and inform us of any restrictions or special conditions.
Warranty: Build-out services include a limited warranty covering workmanship issues reported within 30 days post-completion.
For build-out services, Declutter + Design Co. collaborates with trusted professionals at ACA Custom Trim to ensure expert craftsmanship, precision installations, and beautifully finished storage solutions.
Interior Design & Styling
Concept Development: Clients will receive mood boards, color palettes, and itemized proposals requiring written approval.
Purchasing: Declutter + Design Co. manages procurement, tracking, and deliveries. Client prepayment may be required for furnishings and décor items.
Final Placement: Clients must approve final placement and styling in person or virtually upon project completion.
Intellectual Property
Client Materials: Clients retain ownership of any intellectual property provided (photos, logos, personal designs).
Organizer Materials: Organizational plans, designs, and documentation created remain the Organizer’s intellectual property, usable for promotional purposes unless otherwise specified in writing.
Permissions and Use of Content
By engaging our services, clients consent to photographic and video documentation of completed projects for promotional purposes, including digital and print media. To opt-out, notify us in advance.
Organizer’s Responsibilities
Professionalism: Services will be executed respectfully, professionally, and with care for your property.
Communication: We maintain open, clear communication about progress, potential issues, and any required adjustments to the project scope.
Property & Liability
Damage Prevention: Reasonable precautions will be taken; however, we are not liable for incidental property damage.
Insurance: Declutter + Design Co. maintains liability insurance; clients should have adequate property insurance coverage.
Privacy & Data Protection
Your personal information remains confidential and secure, disclosed only as legally required.
Digital services involve security measures, but Declutter + Design Co. is not responsible for unforeseen data loss or breaches.
Limitation of Liability
Liability is limited to fees paid for provided services. Declutter + Design Co. will not be responsible for consequential, indirect, or incidental damages.
Indemnification
Clients agree to indemnify and protect Declutter + Design Co. from third-party claims, including property damage, personal injury, or legal actions relating to our services.
Termination of Services
Either party may terminate services in writing. Clients must pay for services rendered up to termination. Declutter + Design Co. reserves termination rights in cases of inappropriate client conduct.
Right to Refuse Service
Declutter + Design Co. reserves the right to refuse services conflicting with our professional standards, safety, or Christian values, consistent with anti-discrimination laws.
Dispute Resolution
Conflicts will be initially handled through good-faith negotiations, potentially followed by mediation or arbitration.
Governing Law
This agreement is governed by the laws of the state of Texas, United States.
Amendments
We reserve the right to modify this Agreement. Changes will be communicated in writing, and continued engagement implies acceptance.
Miscellaneous
Severability: Invalid or unenforceable provisions do not affect the remaining terms.
Entire Agreement: Supersedes previous discussions or agreements regarding service terms.
Contact Information
For queries regarding these Terms of Service:
Email: hello@declutteranddesignco.com
Phone: (682) 233-3478
Website: declutteranddesignco.com
If you have any questions about your project or these terms, please don’t hesitate to contact us to start the conversation.
By engaging our services, you acknowledge that you have read, understood, and agree to these Terms of Service.